FAQ
Shipping
How much is shipping?
Shipping is free over $60 within Canada and the US. Orders under $60 cost $9 to ship.Shipping is $15 within Europe
Read more on our Shipping + Returns page.
Orders + Returns
Can I return or exchange it?
We no longer accept returns or exchanges. Please refer to our size guide before purchasing to ensure the garment will fit your dog.
How do I know what size to order?
Check out our size guide here.
When will my order ship?
Most of our dog gear is made-to-order. Each order is created and shipped within 1-2 weeks. If we have ready-to-ship inventory on hand, then we ship within 1-2 business days.
About The Dog Onesies
Can my dog pee/poo while wearing the dog jumper onesie?
Absolutely. The onesies have one opening around the stomach that goes around the tail. This makes it easy for both male and female dogs to #1 and #2 whenever nature calls (hopefully not in the house).
How do I get my dog in the jumper onesie?
1. Over the head (it helps if you gather the neck fabric tightly)
2. Front legs (one at a time)
3. Back legs (one at a time)
How long will it last?
We design and make all of our dog gear with dogs in mind. We know how dogs move, we know they get dirty, we know Canadian winters - we’ve designed it to last for years.
Will you design more styles or offer more colours?
Yes! We are working on designing more styles and sourcing fabric for different colours.
Will the onesies calm my dog down?
Rumor has it that KUVFUR dog onesies do have a tendency to help calm dogs down. We cannot guarantee this as all dogs are different, but we have seen it happen with our very own eyes!
We’ve designed the jumper to fit the average measurements of common short haired dogs that tend to get chilly or are weather sensitive (it’s not just humans who don't enjoy uncomfortable weather!).
With that being said, there are obviously variations within the average sizes of different breeds and there are longer haired dogs that can fit KUVFUR products as well. Just like humans, every dog is different, so we recommend following our size guide and measuring your dog before purchasing.
If you are looking for a specific size that we don't currently offer, we'd love to hear your feedback. Email us.
Have a question that's not on listed? Contact us!