FREE Shipping US & Canada

Shipping + Returns


Most of our dog gear is made-to-order. Each order is created and shipped within 1-2 weeks. If we have ready-to-ship inventory on hand, then we ship within 1-2 business days.

Delivery Times

Due to COVID-19, packages may be delayed.

Canada + USA

Free standard shipping. Once shipped, your package should arrive within 6 - 10 business days within Canada and USA.

Europe 

$15 standard shipping. Once shipped, your package should arrive within

5 - 22 business days (message us if you have a tight deadline).

Please note, you may be charged duty upon arrival if you are located outside of Canada.

Exchanges

  • We offer free exchanges within 14 days of delivery (within Canada).
    • Due to COVID-19 we are currently not offering free exchanges from USA.
      • Outside of Canada, exchange is still offered within 14 days of delivery but the cost of return shipping will be the buyers responsibility.
      • The product must be unwashed and in original condition.
      • Custom and sale items are final sale.
      • Email us to get an exchange started.


      Returns

      • We accept returns within 14 days of delivery. Doesn’t work? It happens! We want you and your pup to love our KUVFUR product.
      • Please note that the product must be unwashed and in original condition.
      • The cost of return shipping will be the buyers responsibility.
      • Custom and sale items are final sale.
      • Email us and we will get the return started for you.